Shipping & Return Policy
Last Updated: [04/17/2025]
At MR Laser LLC, we aim to provide a smooth and reliable shopping experience from start to finish. Please review our shipping and return guidelines below.
Shipping Policy
1. Processing Time
- All orders are processed within [3–5 business days].
- Custom or personalized items may take additional time depending on the design.
2. Shipping Rates & Delivery Estimates
- Shipping rates are calculated at checkout based on your location and selected shipping method.
- Estimated delivery time is typically [7-14 business days] after shipping processing, depending on destination.
3. Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
4. Shipping Locations
- We currently ship within [United States].
- If your location is not supported at checkout, please contact us directly.
5. Lost or Delayed Packages
- MR Laser LLC is not responsible for shipping delays caused by carriers, weather, or incorrect addresses.
- If your package is significantly delayed or lost, please reach out and we’ll do our best to assist.
Return Policy
1. Return Eligibility
- Returns are accepted within [14] days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Custom or personalized items are non-refundable, unless damaged or defective.
2. Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please contact us within [5–7 days] of delivery.
- Include your order number and photos of the issue, and we’ll arrange a replacement or refund.
3. How to Request a Return
- Email us at [Mrlaserllc@outlook.com] with your order number and reason for return.
- Once approved, we’ll provide return instructions.
4. Return Shipping
- Return shipping costs are the responsibility of the customer unless the item was defective or sent in error.
- We recommend using a trackable shipping method.
5. Refunds
- Refunds will be processed to the original payment method within [5–10 business days] after the returned item is received and inspected.
- You will receive a confirmation once your refund is issued.
Questions?
📧 [Mrlaserllc@outlook.com]
📞 [573-517-8779]